Terms & Conditions

Vexer – Terms & Conditions

1. General
    •    By placing an order with Vexer, you agree to these Terms & Conditions.
    •    We reserve the right to update or modify these terms at any time.

⸻

2. Products
    •    All jerseys and kits sold by Vexer are replicas unless stated otherwise.
    •    Colours, designs and sizing may vary slightly between manufacturers.
    •    Custom names and numbers are printed exactly as provided by the customer.

⸻

3. Orders
    •    Orders are processed once payment is received.
    •    Customers must double-check size, name spelling, number, and team selection before paying.
    •    Once payment is received, orders cannot be changed.
    •    Once payment is received, orders cannot be cancelled.

⸻

4. Payments
    •    Orders only begin processing after payment is fully confirmed.

⸻

5. Shipping & Delivery
    •    Vexer currently ships within the UK only.
    •    We aim for customers to receive their product within 10 working days.
    •    Courier delays are outside our control.
    •    Customers must ensure their shipping address is correct when ordering.

⸻

6. Returns, Refunds & Exchanges
    •    No returns.
    •    No exchanges.
    •    No refunds on custom shirts.
    •    This applies to all items, personalised or non-personalised.

⸻

7. Privacy Policy
    •    Customer information (name, address, order details) is kept private and secure.
    •    Vexer does not share customer data with third parties.

⸻

8. Support
    •    For help, support or order enquiries, please open a live chat in the bottom right corner.